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WhosOn - Visitor Geographical Location With Organization

Whoson will display a visitor's geographical location based on their IP address. This is referred to as 'Geo-IP'.

The location is shown as Country - City and Region.

Whoson does this by quickly looking up the Geo-IP information from a database when a visitor arrives at your site. This database maps IP addresses to geographical locations. The database is installed during the main setup. It is highly optimised for Whoson, allowing for very fast lookups.

Of course this database changes over time as IP addresses are reassigned throughout the world. We update the database once per month.

As a registered user you can download free updates of this database for 6 months following purchase. You can continue to receive free updates of the Geo-IP database by purchasing Upgrade Protection. Users who have purchased Whoson via a subscription receive updates for the life of their subscription.

Adding Visitor Organization

Whoson can also show the visitor's Organization and Latitude, Longitude. This is done by looking up the extended information using another database. By default the organization database is not installed with the main setup (because of its size - it is over 50mb compressed). All registered users can download this database free of charge from our web site.

The organization name that is show is the name that is registered to the visitors IP address. For most larger businesses this will be the actual business name. For home users and businesses using dial-up connections, it will be their ISP name.

The Sample below shows the Whoson Client.


 
Selecting the visitor lets us  view the visit detail:

 

Here we can view all previous visits, chat transcripts and exceptions for this visitor.

We can also view the GEO-IP information

 
Clicking the View Map button allows us to use Google Maps (or Microsoft Virtual Earth) to view the visitor's physical location:

 
We can also edit the Contact information for the visitor which is then stored in the Whoson database and shown against the visitor on their subsequent visits:

 

All editions of Whoson show the Country, City and State & Organization.

   
Tuesday, February 28, 2006.
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